DC Services

Outsourcing without worries

Data center outsourcing? With EMC Home of Data, you retain control over your data center processes.

Always personal, thanks to 24/7 availability of contact persons.
On request, remote support via ticket system and Live Connect to your part of the data center (within the scope of our customer information & ticket system KITS).
Whichever option you choose, our helping hands are ready to assist you!

“All my employees and I are thrilled with how smoothly everything went. After we moved in, EMC raised the bar for everyone else.”

T. Helmich, CTO Genesis Cloud GmbH

More comfort, more control

  • Smart data center services
  • Onboarding management
  • Flat rate or case-by-case pricing, always fair
  • Visualization of customer-specific live data
  • Consumption and billing data
  • Historical data

Service & Support

Accessibility, remote backups, maintenance work, and much more:

For us, being your home of data means always going above and beyond the call of duty. We round off our data center services in all aspects with individual services and support—from A for audits to Z for access control.

  • 24/7 daily business service
  • Free ticket system for standardized processes
  • Monitoring
  • Hands-on services
  • Remote backup services
  • Onboarding management
  • Disaster recovery workstations
  • Cleaning services
  • Referral of partners from our ecosystem

Request our service price list or let us know your individual requirements and we will provide you with a flat rate.

“Thanks to direct personal communication with all relevant contacts, planning and preparation went smoothly and on schedule. The move itself also went smoothly and to our complete satisfaction.”

J. Schumann, CEO Net-D-Sign GmbH

Customer Information & Ticket System (CITS)

For IT managers, control over all data and processes in their data center is crucial.

With CITS, you have all the information you need at your fingertips at all times—including a ticket system for your daily tasks and appointments.

  • Visualization of customer-specific live data
  • Consumption and billing data
  • Historical data
  • Ticket system for visitor registration, goods deliveries, cross connects, meeting room bookings, and much more

You can also use the EMC ticket system to book power connections for racks or for general inquiries about logistics services. You can apply for your ticket account here.

We will be pleased to advise you.

Andy Wurzinger
Data Center Manager

As your personal onboarding manager, I will guide you through your entire outsourcing project.

Please contact me, I look forward to hearing from you!

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EMC Home of Data GmbH

Elisabeth-Selbert-Str. 7 · D-80939 Munich
Tel.: 089 30 90 580-22 ·

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