Data center outsourcing? With EMC Home of Data, you retain control over your data center processes.
Always personal, thanks to 24/7 availability of contact persons.
On request, remote support via ticket system and Live Connect to your part of the data center (within the scope of our customer information & ticket system KITS).
Whichever option you choose, our helping hands are ready to assist you!
“All my employees and I are thrilled with how smoothly everything went. After we moved in, EMC raised the bar for everyone else.”
T. Helmich, CTO Genesis Cloud GmbH
More comfort, more control
- Smart data center services
- Onboarding management
- Flat rate or case-by-case pricing, always fair
- Visualization of customer-specific live data
- Consumption and billing data
- Historical data
Service & Support
Accessibility, remote backups, maintenance work, and much more:
For us, being your home of data means always going above and beyond the call of duty. We round off our data center services in all aspects with individual services and support—from A for audits to Z for access control.
- 24/7 daily business service
- Free ticket system for standardized processes
- Monitoring
- Hands-on services
- Remote backup services
- Onboarding management
- Disaster recovery workstations
- Cleaning services
- Referral of partners from our ecosystem
Request our service price list or let us know your individual requirements and we will provide you with a flat rate.
“Thanks to direct personal communication with all relevant contacts, planning and preparation went smoothly and on schedule. The move itself also went smoothly and to our complete satisfaction.”
J. Schumann, CEO Net-D-Sign GmbH
Customer Information & Ticket System (CITS)
For IT managers, control over all data and processes in their data center is crucial.
With our new customer portal, you always have all relevant information at your fingertips – including a ticketing system for your daily tasks and appointments. As a central platform, the customer portal enables you to efficiently manage visitor requests, support tickets, and administrative processes.
- Visitor pre-registration
- Ticket system for goods deliveries, cross connects, meeting room bookings, and much more
- Administration of users and subcontractors
- Historical data
You can also use the customer portal to book power connections for racks or for general inquiries about logistics services. To request your customer login, please contact info@emc-homeofdata.de
The new customer portal will replace EMC HoD’s existing ticketing system and will gradually introduce additional features such as a cross connect overview and power consumption data.
Do you still need access to the old customer ticketing system? Click here to log in.
We will be pleased to advise you.
Data Center Manager
As your personal onboarding manager, I will guide you through your entire outsourcing project.
Please contact me, I look forward to hearing from you!
EMC Home of Data GmbH
Elisabeth-Selbert-Str. 7 · D-80939 Munich
Tel.: 089 30 90 580-22 · wurzinger@emc-homeofdata.de